Every request in one place, with follow-up that runs by itself.
Every request arrives in one place and is followed up automatically.
A request that comes in on Monday evening and only gets a reply on Thursday is usually already lost. The problem is rarely unwillingness. It is a mailbox, a spreadsheet and a notebook that each hold part of the story.
We set up a CRM around the way your business sells: which steps a request goes through, who does what and what may happen automatically. A confirmation within a minute, a link to pick a time yourself, a task for the right colleague and a reminder when a quote stays open too long. We use AI where it genuinely saves time, such as summarising a call or preparing a reply. For everything else, a well-configured program is enough.
We work with existing CRM packages that suit your business and agree in advance which data is stored where, within the rules of the GDPR.
What you get
- A CRM set up around how you sell
- Confirmation and appointment without retyping
- Quote follow-up with reminders
- An overview of every request and every customer
- Connection with your site, your email and your calendar
- Training for your team in half a day
Too few requests to follow up? hetdesignbureau.be builds the site and the ads that bring them in. If your prospect looks you up in ChatGPT first, hetgeobureau.be makes sure your name is there.
Questions about CRM and automation
Which CRM do you recommend?
That depends on how you sell and with how many people. An SME with a sales team needs something different from a sole trader with a diary. We choose together after the review and are not tied to any one brand.
How long does the setup take?
A basic setup with form, confirmation and follow-up is in place within three weeks. Links with invoicing or scheduling follow afterwards in phases.