The questions SMEs ask us most often.

Is your question not listed? Email it to us or book a call and you will get a personal answer.

What exactly does het aibureau do?

Four things: setting up a CRM and automating follow-up, building custom software, setting up lead generation and prospecting. And guiding SMEs through their digitalisation. We use AI where it saves your team time. For everything else, a well-configured program is enough.

Is this something for a small business?

Yes, especially. The smaller the team, the bigger the difference a request that is followed up automatically makes. A self-employed person who still types quotes in the evening gains the most.

Do I have to buy new software?

Usually not right away. We first look at what you already have. Often it is enough to set up existing software properly and connect it.

What happens to my customers' data?

We agree in advance which data is stored where, who has access to it and how long it is kept, in line with the GDPR. For clients in healthcare or with sensitive data, we work with a data processing agreement.

How long does a project take?

A CRM setup with follow-up is in place within three weeks. Custom software is built in phases of a few weeks, each with a usable result. A digitalisation project runs one process at a time.

What does it cost?

After a thirty-minute call and, for larger projects, a short review, you get a proposal with a fixed price per phase. You know in advance what it costs and decide per phase whether to continue.

Can I automate just a small piece?

Certainly. One task your team repeats every week is the best starting point. If it works, we look at the next one.

What if I know nothing about software myself?

That is the starting point. We explain everything in plain language, build what is needed and train your team. You never have to write any code yourself.

Do you only work in Ghent?

We work from Ghent for all of Flanders. The audit and training take place on site at your premises, the rest online.

How does het aibureau relate to het designbureau and het geobureau?

Three agencies, one house: FD96 in Ghent. Het designbureau makes sure clients choose you, het geobureau that AI names you, het aibureau that every request gets followed up. One file, one point of contact.

What do you never want to retype again?

Send us one task your team repeats every week. During the call you will hear how we would automate it and what that costs.

hello@hetaibureau.beVrijdagmarkt 61 box 101, 9000 Ghent
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