The work you redo every week, we build properly once.
Het aibureau sets up your CRM, automates the follow-up of requests and builds custom software for Flemish SMEs. Your team retypes less and every customer gets a timely answer.
Vrijdagmarkt 61, Ghent · hello@hetaibureau.be
Four services behind the scenes.
We use AI where it genuinely saves your team time. For everything else, a well configured program is often enough.
CRM and automation
Every request arrives in one place and is followed up automatically.
Too few requests to follow up? hetdesignbureau.be builds the site and the ads that bring them in. If your prospect looks you up in ChatGPT first, hetgeobureau.be makes sure your name is there.
Read more about CRM and automation →- A CRM set up around how you sell
- Confirmation and appointment without retyping
- Quote follow-up with reminders
- An overview of every request and every customer
- Connection with your site, your email and your calendar
- Training for your team in half a day
Custom software
A custom tool for the work no existing package handles well.
Do your customers need to see the tool too? Then hetdesignbureau.be designs the screens in your house style. If you want the tool to bring in requests as well, we refer you to hetgeobureau.be for your visibility.
Read more about custom software →- Analysis of how you work now
- Clickable prototype before the build
- Build in phases, each phase usable
- Quote generators, portals, calculators
- Training and maintenance
- The code is yours
Lead generation and prospecting
A targeted list of companies that suit you, with an approach they respond to.
Does your prospect then look you up in ChatGPT or Google? Make sure your name is there with hetgeobureau.be. If they land on a site that does not convince, we will refer you to hetdesignbureau.be.
Read more about lead generation →- Profile of your ideal customer
- List of companies and decision-makers
- Personalised message sequences
- Follow-up in your CRM
- Within the rules of the GDPR and the Do Not Call Me list
- Every month: who replied, who booked
Digitalisation
Paper, Excel and separate programs become one way of working that your team actually uses.
Does your website no longer fit your new way of working? We will refer you to hetdesignbureau.be. Want your new way of working to be visible to people who look you up as well? Then hetgeobureau.be measures how AI describes your business.
Read more about digitalisation →- Review of your processes
- Choosing the right software
- Migrating your data
- Training for your team
- AI where it saves time, never as a goal in itself
- A phased plan with a fixed price per phase
A request on Monday evening.
This is how a single request runs at an installer once we have set up the follow-up. Nobody on the team had to do anything until the quote meeting.
The request comes in
Through the form on the site, with the customer's name, address and question.
The client gets a reply
A confirmation with a link to choose a time for a site visit yourself.
Everything is in the CRM
The request, the chosen time slot and a task for the technician who visits.
A reminder
No response to the quote yet? The customer gets a friendly reminder.
Example with a fictional business. We work within the rules of the GDPR and agree in advance which data is stored where.
Recent work.
Three projects from our portfolio, each with the client's name and what it does.

A custom quoting tool that lets the owner create quotes in his own brand identity, on laptop and phone, plus a price study covering more than eighty price lists.
- A quoting tool in the browser
- His own price list, saved
- A document that is always right
- and 3 more components
IMPACT Academy: a client portal inside the existing website with 29 modules and 142 quiz questions, each module locked until the previous quiz is passed.
- A learning path in five chapters
- 142 quiz questions with a pass mark
- Inside the existing website
- and 1 more components

A CRM with automatic follow-up, a chatbot on all DM channels, a daily briefing, a content engine and processing of every conversation, all linked together.
- A CRM, fully set up
- A health check as lead magnet
- Automatic follow-up
- and 6 more components
Follow-up only works once something comes in.
The best CRM does little without requests. For those, we refer you to our sister agencies. Your file sits with FD96, so you only tell your story once.
Is your site bringing in too few requests?
Het designbureau builds a site and ads around one action: calling, booking or requesting a quote.
hetdesignbureau.be →hetgeobureauAre you named in ChatGPT?
Your customers ask AI for a recommendation. Het geobureau makes sure your business is in that answer.
hetgeobureau.be →Not sure where to start? Request the free Customer Journey Scan at fd96.be. It shows which agency makes the biggest difference for your business.
What do you never want to retype again?
Send us one task your team repeats every week. During the call you will hear how we would automate it and what that costs.